Installation

A complete line of standardized cost-effective installation services that offer rapid resolution and allow your organization to keep up with changes in technology. Installation Services are performed by professionals and are designed to ensure that your equipment is installed and implemented correctly the first time.

 

On-Site Installation
Technicians unpack the unit, inspect it for damage, disconnect the existing unit from the network, install the new unit, confirm that is has power and network connectivity, and return the old unit to a central onsite location. This service is sold per device.
Benefits:

• Easy to buy and easy to use
• Cost-Effective Management
• Ensures that new hardware and software are installed smoothly and efficiently
• Minimal disruption to your workflow
• Improve Return on Investment

 

Remote Installation
Work with technicians over the phone to install, repair, upgrade, or demonstrate your favorite technology — on-line, at home or wherever you are!
Features:

• Virtual desk-side assistance with remote-access support
• Support assistance and set up with remote connectivity
• 24x7 Toll-free phone support
• PC hardware and software technical support for Microsoft/Windows platforms
• PC application "how to" support for Microsoft/Windows platforms
• Direct access to A+ and Microsoft certified technical support resources

Benefits:

• Convenient
• Time efficient
• Seamless, professional integration of hardware and software based on proven industry best practices
• Minimize network downtime during installation
• On-time, on-budget project management
• Eliminates in-house tactical responsibilities
• Affordable, all-inclusive solution
• Cost-effective and time-sensitive solution to installing new hardware into your IT environment
• Reduced cost of administration
• Minimal downtime and impact to productivity