Rated 4.2 out of 5Â by 23
reviewers.
Rated 2 out of 5 Great Printer.... unless you want to print double sided
Our company bought this printer in November of 2011 to replace an a printer we were having problems with jamming. Little did we know that we were going to be having the same problem with the new printer. Since day one, this printer has jammed whenever any document is printed double sided. It will feed about 8 pages through and then get jammed. Since November, it has been nothing but a headache. What's worse is trying to get Xerox to do anything to fix it. The printer is still under warranty but it's impossible to get them to send anyone out here to fix it. Their idea of fixing the problem is by making sure the paper tray settings are set to "plain paper".
So basically, if you're looking for a printer and you do need to printer double sided, this a great printer. But if you need your documents printed double sided, look some where else.
June 15, 2012
Rated 1 out of 5Â by Angela Phaser 5550 died within one year and Xerox won't do anything about it
We purchased a Xerox Phaser 5550 and just after a year it stopped working. We paid hundreds of dollars to a Xerox certfied technician to repair it and ultimately was told by Xerox that it was not repairable and basically trash. We had not even changed the toner cartridge in this printer yet as it had very little prints on it when it died. I am extremely dissatisfied with how Xerox handled our concerns and complaints and will NEVER purchase a Xerox printer again!
January 20, 2012
Rated 5 out of 5 This product is perfect for our offsize wall certificates.
We are happy with our Phaser 5550. The only drawback we have is that the certificates are slightly curled when they come out of the printer. This is mainly due to the fact that this model does not have a side rack. The certificates curl as they go through the printer and feed out the top.
October 25, 2011
Rated 5 out of 5Â by Lakatta great workhorse
We have this printer and i believe we average about 10,000 pages per printer per week in one of our areas during the beginning of school and each finals week. There are a total of 6 printers and the never go down. So glad we switched from you know who to Xerox in our lab.
October 25, 2011
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