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Communication capabilities have changed with the proliferation of next generation IP-based technologies. Cisco IP Interoperability and Collaboration System (IPICS) is designed to integrate traditional dispatch systems with these new technologies, making it easier to dispatch responders and provide them with the information that improves situational awareness. When time is critical, CISCO IPICS helps deliver information to the right people, at the right time, in the right format. The Cisco IPICS Mobile Client is a new component of the Cisco IPICS solution that helps smart devices join an IPICS-enabled response network.
Mobile clients are an important part of incident response because incidents can occur anywhere and anytime. Responders never know where they will be when an incident occurs requiring their support. Until recently, two way radios were the most available means of communications. However, they are mostly limited to audio and certainly limited by technology and audio reception. They are also expensive and usually only carried by a small subset of on-duty responders. But the mobile smartphone with IP connectivity and rich media capabilities is widely available, less expensive and may receive signals worldwide. Used effectively, the smartphone can emerge as a good complement to conventional radios especially when responders are not carrying a radio or when situations require real-time videos, pictures and current responder status to better assess an incident. Cisco introduces the IPICS Mobile Client to address this opportunity.
The IPICS Mobile Client is an application that allows responders to interact with other incident participants. Incidents can be within a single agency or between multiple agencies.