Collapse & Return to Top
Cisco IP Interactive Voice Response (IP IVR) - an integral component of the Cisco IP Communications system - provides an open, extensible, and feature-rich foundation for the creation and delivery of IVR applications. Cisco IP IVR is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. Enabled by Cisco AVVID, and tightly integrated with Cisco CallManager, the Cisco IP IVR offers ease of installation, configuration and application hosting because it is constructed specifically to exploit the power of IP-based communications.