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          Cisco US Only SMARTnet 24x7 4-hour for Catalyst

          More From: Cisco
          Item #: 13557060
          Mfr. Part#: CON-SNTP-3560X2TL
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $559.10
             
            SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business.

            SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.
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            Contents Service plan documentation
            General
            Coverage Period 1 year(s)
            Response Time 4 Hours
            Response Type Phone Support, Replacement
            Service Hours 24x7
            Service Included Knowledge base access, Phone Support, Replacement, Software Update, Technical support
            Service Plan Type Enterprise Networking
            Returns Policy Due to manufacturer restrictions, all sales on this item are final.
            Service
            Class of Equipment Complicated network devices
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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