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Cisco Software Support Service replaces Essential Operate Services and Unified Communication Software Subscription as the single available offering. With this single offer, you will find it easier to transact, renew, and manage service contracts with Cisco.
Cisco Software Support Service (SWSS) supports continuous innovation with complete software coverage for software application products and suites that help keep your systems running smoothly. Improved availability and efficiency protect your network and your investment in Cisco software products with access to Cisco Technical Assistance Center (TAC), online resources, and the latest application updates and upgrades.
Highly trained TAC engineers can quickly analyze complex application software issues that might otherwise impact the network. The latest software application updates and upgrades help you stay current and support business evolution. And anytime access to Cisco online resources provide extensive tools and resources that help you quickly resolve technical issues and increase your knowledge. Cisco Software Support Service is available for Cisco Collaboration and Prime software products and software bundles, such as Cisco ONE Software and Unified Workspace Licensing.