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          Lenovo 1-Year ServicePac IOR 9x5 Next Business Day Onsite Repair

          Lenovo 1-Year ServicePac IOR 9x5 Next Business Day Onsite Repair
          More From: Lenovo
          Item #: 16448707
          Mfr. Part#: 51J9102
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            With this ServicePac, repair is performed at your location (monitors receive onsite exchange). A service technician is scheduled to arrive at your location on the business day after IBM receives your call. Service hours are 8 a.m. to 5 p.m. local time, Monday through Friday, excluding holidays.

            Service levels are response time objectives and are not guarantees. Service levels available are based on the specific product purchased. For failing non-IBM components, customer must provide replacement part unless IBM has a Technical Support Agreement with the manufacturer. Service does not cover accessories, supply items and certain parts such as batteries, frames and covers. If the failing part is a non-IBM component, you’ll provide the part and IBM will provide the labor to replace it.
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            Contents Service plan documentation
            Coverage Period 1 year(s)
            Response Time Next Business Day
            Response Type Onsite, Phone Support, Repair / Replace
            Service Hours 9x5 (Excludes Holidays)
            Service Included Hardware replacement, On-site, Parts and labor, Phone Support, Repair
            Class of Equipment Servers
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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