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          Lenovo 3-year Expedited Depot Warranty + Keep Your Drive

          More From: Lenovo
          Item #: 18427133
          Mfr. Part#: 5PS0H30364
          Availability: In Stock
          Est. Ship: Virtual delivery

          • Expedited Service
          • Keep Your Drive
          • Depot Repair

          Lenovo has your device(s) set as priority with Expedited Depot. Service includes parts, labor, and priority depot repair. Keep Your Drive puts the control in your hands by enabling you to maintain custody of your sensitive data.

          Ordering Information

          Price:
          $108.72
           
          Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

          If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, Lenovo will authorize Expedited Depot repair. After the customer tenders a machine back to Lenovo either through carry in or through our logistics provider, Lenovo will guarantee that the customer has a repaired system in their hands no later than the 3rd business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00 p.m. local time will require an additional business day for service dispatch. Customers who purchase Expedited Depot upgrades will receive front of the line, highest priority for repairs in the depot. In the unlikely event that needed parts are backordered, Expedited Depot customers receive priority sequence for backordered parts.

          Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.
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          Contents Service Plan Documentation
          General
          Coverage Period 3.00 year(s)
          Response Time 3 business days
          Service Included Defective Media Retention, Parts and labor, Pick-up, Return shipping
          Licensing
          Fulfillment Type Depot Repair Service
          Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
          Service
          Class of Equipment Notebooks
          UNSPSC 81111812
          Warranty - Labor N/A
          Warranty - Parts N/A
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