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          Lenovo 3-year ServicePac IOR 24x7x4-Hour Onsite Repair Maintenance Agreement for Servers

          Lenovo 3-year ServicePac IOR 24x7x4-Hour Onsite Repair Maintenance Agreement for Servers
          More From: Lenovo
          Item #: 16902261
          Mfr. Part#: 00X8521
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $1,595.05
             
            This IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

            IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.
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            Contents Service plan documentation
            General
            Coverage Period 3 year(s)
            Response Time 4 Hours
            Response Type Onsite, Phone Support, Repair / Replace
            Service Hours 24x7
            Service Included Hardware replacement, On-site, Parts and labor, Phone Support, Remote diagnosis, Repair
            Service
            Class of Equipment System cabinets
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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