MacConnection Clearance Center. Shop Now!

MacConnection Interactive eCatalog

Messages

          Lenovo TopSeller Services 4-year 9x5 4-hour Onsite (RD650)

          More From: Lenovo
          Item #: 18435758
          Mfr. Part#: 5WS0G89768
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $1,196.00
             
            Lenovo Onsite Warranty provides for dispatch of a Lenovo technician to your site to provide repair of your system in the event of an issue.

            4hr on-site response time in a 9x5 service window: Ensures a rapid response to business-critical ThinkServer hardware problems with a cost-effective service coverage window. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the problem remotely. If it is determined that an on-site service visit is needed, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is counted within the service window (9x5, Mondays to Fridays, 08:00 to 17:00, excluding public and national holidays). For example, if a customer with 4hr 9x5 service reports an incident at 15:00 on Friday, the Lenovo technician should arrive at the customer’s location at 10:00 the following Monday morning.
            Collapse & Return to Top
            Contents Service plan documentation
            General
            Coverage Period 4 year(s)
            Response Time 4 Hours
            Response Type Onsite, Phone Support, Repair / Replace
            Service Hours 9x5 (Excludes Holidays)
            Service Included Hardware replacement, On-site, Parts and labor, Phone Support, Remote diagnosis, Repair, Trouble-shooting
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Service
            Class of Equipment Servers
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
            Collapse & Return to Top
            Add this product to your cart with selected accessories
            Add To Cart
            Servers (3 Products)
            Add this product to your cart with selected accessories
            Add To Cart
            Collapse & Return to Top

            Our Accessibility Policy


            We endeavor to make our website accessible to any and all users. Please contact us toll-free at 800-998-4388 if you need assistance with navigating our blog, website, or placing an order. We appreciate your business and are happy to answer any questions that you may have.
            06