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          Watchguard 1-year Upgrade to LiveSecurity Gold Service for XTM 810

          Watchguard 1-year Upgrade to LiveSecurity Gold Service for XTM 810
          Item #: 13653238
          Mfr. Part#: WG018389
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            The LiveSecurity Service Gold Program is designed to meet the aggressive support needs of companies that are heavily dependent upon the Internet for web-based commerce or VPN tunnels. Expanded hours of coverage, industry-leading response times, and direct access to the U.S. based priority response support team assure that you get fast, around-the-clock remote support assistance when needed.


            Unlimited support incidents per annual subscription.

            Technical Support:
            24x7 Support with targeted one-hour response time
            Web Support
            Phone Support

            Software Support:
            Software Updates and Patches
            New Feature Releases
            LiveSecurity Broadcast Updates and Alerts

            Hardware Warranty:
            Advanced Hardware Replacement

            Customer Portal:
            Product Documentation and Guides
            Technical Training Materials
            My Products Management Center
            Moderated Customer Forum
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            Contents Service plan documentation
            Coverage Period 1 year(s)
            Coverage Starts After Warranty Uplift
            Response Time 1 hour
            Response Type Advanced Exchange, Phone Support
            Service Hours 24x7
            Service Included Advanced Exchange, Knowledge base access, Phone Support, Software Update, Web support
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Class of Equipment Complicated network devices
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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