Customer Care

Technical Support



Payment Options


Credit cards

For Web orders, we accept VISA, MasterCard, American Express and Discover Card/NOVUS. We don't bill your credit card until your order is shipped, and there are never any surcharges.


Note:
Our web site is not currently configured to support international addresses or currency. If your credit card billing address is outside the U.S., please call 1-603-355-6005 and we'll take your order over the phone. You may fax your order to 1-603-683-5775.


On account

Customers who have established PC Connection, Inc. ("PC Connection") credit may place orders through their account manager or online and will be billed subject to the specific terms of their account, pre-established credit limits, and our standard Terms and Conditions.


We don't offer discounts for pre-payment or early payment.


Sales taxes

For a full list of states that are subject to sales tax, please see the purchase price section of our Terms and Conditions of Sale. If you are exempt from sales tax, please forward your Tax Exempt Certificate to us and your account status will be updated; any tax applied will be created upon receipt of a valid certificate.


Wire transfers/prepayment

For orders by phone, you may pre-pay your order via check or wire transfer. Orders prepaid with a check will be shipped within 24 hours of check clearance. New customers wishing to prepay an order totaling $5,000 or more must allow 10 business days for their check to clear. This policy applies to personal, business, cashiers, and certified checks, as well as money orders.


To accommodate a wire transfer on phone orders, your bank will need the following PC Connection account information.


Bank: Citizens Bank
Address: 1 Citizens Drive
Riverside, RI 02915
Bank Phone Number: 1-800-343-2258
Bank Transit #: 0115-0012-0
Account #: 1104119304
Credit: PC Connection, Inc.
Swift Code: (INT'l only) CTZIUS33



Leasing

With leasing, you'll save time and money! Get the IT equipment you need now for an affordable monthly payment. You'll conserve capital, free up credit, reduce cash outlay, and get potential tax advantages. Choose the plan that's best for you, then enjoy low payments, customized invoicing, and unsurpassed customer service.


Contact Information
Phone:
1-888-213-0607


Fax:
1-603-683-5766


Mailing Address:
PC Connection
Attn. Leasing Connection
730 Milford Road
Merrimack, NH 03054-4631


E-mail:
PCCLeasing@connection.com


Business Hours:
Monday to Friday 8:30 a.m. to 6:30 p.m. EST


Available Terms:
12, 24, 36 months; 48 & 60 months for packages larger than $3,000


Purchase Options:
Fair Market Value, $1, 10%


End of Lease Options:
Return equipment to lessor
Continue to lease month to month
Exercise purchase option


Security Deposit:
2 months


Qualifications:
6 months in business
Commercial checking account or Proof of Business
(business license, 1099 or schedule C)
$750 minimum order


Soft Cost Allowance:
25%


Services:
Lease proposals
Master leases
Credit scoring
Add-ons
Lease lines of credit
Pre-approvals
Lease status reporting
Partial shipments