Hewlett Packard Enterprise Services plan, develop, and deliver training solutions that help ensure your organization has the right skills at the right time to embrace and adopt the new style of IT. Hewlett Packard Enterprise Education Services drive streamlined implementation, reduce downtime, and maximize return on investment.

Even a little IT downtime has a big price tag.

Hewlett Packard Enterprise Foundation Care Service

Hewlett Packard Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your Health IT infrastructure. Hewlett Packard Enterprise technical resources work with your Health IT team to help you resolve hardware and software problems with Hewlett Packard Enterprise and selected third-party products.

Service Feature Highlights

  • Choice of Foundation Care service-level options
  • Escalation management
  • Electronic remote support solution
  • Basic software support and collaborative call management for non-HPE software on eligible HPE hardware product
  • Access to electronic support information and services


HPE Proactive Care Service

HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help your organization improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

Deploy and Expand Easily and Rapidly

Hewlett Packard Enterprise Installation and Deployment Services (IDS) have a wealth of options available to get your infrastructure up and running at peak performance to realize a return on your investment.  From deployment of simple rack-and-stack of discrete ISS servers all the way to complex custom projects deployment — it's all available with a single, comprehensive framework to save you time and money.

Keep Sensitive Health Data Safe with HPE Defective Media Solutions

The Health Care industry requires unique solutions around data retention.

HPE Defective Media Retention (DMR) and Comprehensive Defective Material Retention (CDMR) options help you:

  • Reduce security risks with classified, proprietary, and confidential data
  • Keep sensitive data compliant with privacy regulations
  • Achieve a simpler, more cost-effective solution when you choose not to return a malfunctioning component

DMR and CDMR can be added to any of the hardware support levels.

For more information, complete this Information Request Form, or contact an Account Manager at 1.800.395.8685 to speak with our health IT experts.

Additional Resources