8x8 Showcase

Offering a Single Platform for Voice, Video, Text, and More

8x8 is transforming the future of business communications as a leading Software as a Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform.
8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses with unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

Watch this video to learn more about how 8x8 can help you create the collaborative workspace of your dreams.

TechSperience Podcast

The Modern Workplace: 8x8 Communication Solutions

The COVID-19 pandemic has accelerated digital transformation for organizations throughout the world. A seamless way for your users to communicate is now more crucial than ever, and minimizing IT workload is mission critical. In this episode of TechSperience, we discuss the forces that are shaping communication and APIs in the new modern enterprise and how you can harness them within your own organization .
Listen on Apple Podcasts   Listen on Google Play Music
Virtual Office Desktop

Unify Your Digital Workspace

Virtual Office Desktop is a comprehensive unified communications application that integrates a business softphone with visual voicemail, corporate directory, instant messaging, presence, video calling, fax, call recording, Web conferencing, and social media.
  • Mobile app, desktop app, connect to desk phone
  • Business phone
  • Team messaging
  • Videoconferencing
  • SMS
  • Internet fax
  • Global directory with search, presence and availability
  • Advanced call control (ring groups and call forwarding)
  • Business caller ID

The Right Time. The Right Approach.

8x8 Voice for Microsoft Teams is a cloud-to-cloud direct-routing integration for the Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity and allows you to consolidate disparate collaboration interfaces into Microsoft Teams.

8x8 Voice and Microsoft Teams

Host and Attend Meetings from Anywhere

8x8 Video Meetings is a scalable, conferencing solution perfect for entrepreneurs, businesses, and large departments within enterprises. It’s simple to use and offers limitless flexibility on how you collaborate with colleagues, vendors, and customers.
  • HD video and audio
  • Supports screen share, chat, record, and remote desktop control
  • Security passcodes and randomized meeting names
  • Security certifications include FISMA, HIPAA, and CSA
  • Browser-based or app-based
  • Calendar integration
  • Up to 50 active participants
  • Unlimited viewing with YouTube Live Streaming
  • No-cost dial-in with toll-free numbers
8x8 Video meetings
8x8 Contact Center

Connect Your Customers and Employees

Drive higher customer satisfaction, agent productivity, and lower costs with 8x8 Contact Center. It allows you to integrate your headquarters, remote offices, and outsourced locations into a virtual world that lets teams come together and operate as a single, seamless unit. It also provides access to talent outside your geography, eliminates overtime costs, and reduces overhead.
  • Anywhere browser access
  • Inbound and outbound routing for all voice and digital channels
  • Customer experience analytics and robust reporting
  • Co-browsing
  • Workforce Engagement Management (WEM)
    • Quality management
    • Speech analytics
    • CSAT surveys
    • Recording
  • Automation and AI
  • Native and third-party CRM
  • Advanced customization through APIs

Let’s Connect!

You’ve got questions. Let’s find the answers together. Our experts have helped thousands of customers transform technologies into IT solutions that deliver greater collaboration, efficiency, and security. It all starts with a question. Fill out the form below and we’ll get you the information you need.

06