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AppleCare Products

AppleCare+ for Mac

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.
 
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TechSupport

One stop for technical support

Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• 24/7 priority access to Apple experts via chat or phone
• Global repair coverage
• Onsite repair for desktop computers: Request that a technician come to your work site
• Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple
• Carry-in repair: Take your Mac to an Apple Store or other Apple Authorized Service provider

Apple hardware coverage

AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Coverage includes the following:

• Your Mac computer
• Battery
• Included accessories such as the power adapter
• Apple memory (RAM)
• AirPort
• Apple USB SuperDrive
• Coverage for up to two incidents of accidental damage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax
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SoftwareSupport

Software support included

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

• Using macOS and iCloud
• Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
• Connecting to printers and AirPort networks
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