- Virtual delivery
With this service you get priority access to ProSupport Engineers, Defective Media Retention, and repair for accidental damage due to drops, spills, or surges. This upgrade keeps your Next Business Day onsite service and 24x7 technical support.
- 24x7 technical support
- Next Business Day on-site
- Defective Media Retention
ProSupport Plus is enterprise-class support that is designed to proactively improve the performance and stability of your critical systems through environmental intelligence and the right expertise for your organization. Dell provides access to a dedicated technical account manager and elite Dell ProSupport Plus engineers to ensure your critical systems receive the support they deserve. Resolutions happen quickly and efficiently. You can also increase the productivity of your resources through remote monitoring and automated, proactive support. A dedicated technical account manager provides monthly personalized recommendations based on your environment. System maintenance can be performed on an as-needed basis to help ensure your critical systems are operating at peak performance. Dell ProSupport Plus can not only get you back up and running quickly, but also help you get ahead of problems before they happen. You'll have the freedom to adopt complex technologies with confidence, knowing Dell's amazing resources are with you every step of the way.
Service Plan Documentation
Coverage Period: 5.00 year(s)Response Time: Next Business DayService Hours: 24x7Service Included: Defective Media Retention, On-site, Parts and labor, Repair, Technical support
Due to manufacturer restrictions, all sales on this item are final.
Class of Equipment: Desktops
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