Contact Us


Corporate Headquarters

MacConnection
730 Milford Road
Merrimack, NH 03054
1-603-683-8000


Pre Sales and Phone Orders

MacConnection Sales: 1-800-986-4420
Hours: Weekdays from 8 a.m. to 9 p.m. ET, Weekends from 9 a.m. to 5:30 p.m. ET



Customer Care

Phone
1-800-800-0013
Hours: Monday to Friday, 8:30 a.m. to 5:30 p.m. ET

E-mail
maccustomercare@connection.com
Important! To help us expedite your request, please include your name, customer number, order number, phone (indicate day or evening) and fax numbers when you correspond with us via e-mail.

Mailing address
PC Connection
Attn: Customer Care
450 Marlboro St.
Keene, NH 03431



Repairs


Phone
1-800-800-0013
Hours: Monday to Friday, 9 a.m. to 5:30 p.m. ET

E-mail
rservices@pcconnection.com

Mailing address
PC Connection
Repair Center
Attn: Your SRA#
450 Marlboro St.
Keene, NH 03431

Important! You must call to obtain a Service Return Authorization (SRA) number prior to shipping your product for repair. Please see repairs for more information.



Returns


Mailing address
PC Connection
Returns Department
Attn: (your RMA#)
2841 Old State Rt. 73 / Bldg 4
Wilmington, OH 45177

Important! You must call Customer Care at 1-800-800-0013 to obtain a Return Merchandise Authorization (RMA) number prior to shipping your return. Incomplete or unauthorized returns are subject to refusal. Please read our Warranties & Returns page for requirements. Restocking fees may apply, see terms and conditions.



Investor Relations/Press Inquiries


Mailing address of our parent company
PC Connection, Inc.
Investor Relations
730 Milford Road
Merrimack, NH 03054-4631

Investor Relations
1-603-683-2322
ir@pcconnection.com

Press Inquiries & Public Relations
1-603-683-2278
pr@pcconnection.com



Web Team

To send feedback about our websites, PCConnectionExpress.com or MacConnection.com, e-mail us at webteam@pcconnection.com.

Important! Please include your name, phone number (indicate day or evening) and fax number when you correspond with us via e-mail.



Mailing List Requests

If you receive one of our catalogs and wish to let us know about a change in mailing address or no longer wish to receive a catalog, e-mail us at mailinglist@connection.com.

Important! To help us expedite your request, please include your:

  • Name
  • Old address (exactly as it appears on your catalog)
  • New address
  • Customer number
  • Catalog source code (located on the back cover of your catalog on the line beginning "CODE #")
  • The catalogs you wish to receive (PC Connection, MacConnection, or both)
  • Please refer to our privacy policy for additional information.


Sell Your Products at MacConnection

For information about selling your company's computer products at MacConnection, e-mail us at manufacturers@pcconnection.com.

 

To help us process your request, please include the following information in your e-mail:

  • Contact Name
  • Contact's Title
  • Company Name
  • Mailing Address
  • Phone Number
  • Fax Number
  • Product Name
  • Product Category
  • As well as detailed information about the products you wish to sell including:
  • Target audience
  • Current sales volumes
  • Where you currently sell the product
  • Selling price


Partner with Us

To submit a business proposal or partnership idea, e-mail us at newbusiness@pcconnection.com.

To help us expedite your request, please be sure to include the following:

  • Contact Name
  • Contact Title
  • Company Name
  • Phone Number
  • Fax Number
  • Detailed information about your proposal
  • If Web link, include URL of proposed link page