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A Connection Open Box product is product returned that was previously opened, and may have had some limited use. Upon its return, the item is thoroughly tested by our factory-authorized technicians and inspected for completeness and cosmetic imperfections. If the item works at 100% functionality, is returned with everything that originally shipped from the manufacturer, and is free of cosmetic defects, it will be sold on our website at a substantial discount. Some items may be repackaged in a plain carton if the original carton was marked up or damaged from previous shipping.
Each Connection Open Box product comes with a 90-day PC Connection, Inc. LIMITED WARRANTY which insures that the product is as described. None of our competitors will offer you this same warranty. Should it arrive incomplete or damaged, or does not function within the first 90 days from the date of receipt, you must contact our Customer Care Center at 1.888.213.0259. If we are unable to resolve the issue with your Open Box product, we will replace it with an identical product, if available. If a replacement is not available, we will issue a Return Merchandise Authorization to you and refund your purchase price (once the item is received in our warehouse in the same condition it was shipped to you). ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Note: This 90-day LIMITED WARRANTY does not cover restrictions outlined. The manufacturer's original warranty may not be in effect for all Open Box products.
Please refer to the product detail page for more information regarding the specific condition and warranty of the Open Box products.